We want you to feel confident when shopping with Little Kurta. If you need to return or exchange an item, please review the conditions below before sending your order back.
Eligible products may be returned or exchanged within [7/14] days of delivery.
The return request must be submitted within the applicable return period.
Items received outside this period may not be eligible for return or exchange unless otherwise required by applicable law.
To be eligible for a return or exchange, the product should:
Be unused and unworn.
Be unwashed and unaltered.
Be in its original condition.
Have the original tags attached, where applicable.
Include the original packaging where reasonably possible.
Not show signs of damage, stains, makeup, perfume, or other use.
We reserve the right to decline a return if the product does not meet these conditions.
If you have selected the wrong size, you may request an exchange, subject to product availability.
Please contact us before sending the product back so that we can confirm whether the requested size is available.
If the replacement size is unavailable, we may offer another available resolution depending on the circumstances.
If you receive an incorrect, damaged, or defective product, please contact us as soon as possible.
Please send:
Your order number.
Clear photographs of the product.
Photographs showing the issue or damage.
Photographs of the packaging where applicable.
After reviewing your request, we will advise you on the next steps.
If you simply change your mind about your purchase, a return or exchange may be available if the product meets our return conditions.
Return shipping costs for change-of-mind returns may be the customer’s responsibility.
Unless otherwise required by applicable law, returns or exchanges may not be accepted for:
Worn or washed products.
Altered products.
Products damaged after delivery due to customer use.
Products with missing or removed tags where tags are required.
Personalised or specially made products.
Products returned after the applicable return period.
Before sending anything back, please contact us at:
Email: [Email Address]
Phone/WhatsApp: [Phone Number]
Please include your:
Order number
Name
Product name
Reason for the return or exchange
Preferred resolution
Do not send products back without contacting us first, as the return may not be accepted without prior approval.
Where a return is due to a change of mind, incorrect size selection, or another customer-related reason, the customer may be responsible for return shipping costs.
Where the return is due to an incorrect, damaged, or defective product supplied by us, Little Kurta will review the circumstances and advise you regarding the applicable shipping arrangements.
Exchanges are subject to product availability.
If the requested replacement product or size is unavailable, we will contact you to discuss the available options.
Where a return is approved and a refund is applicable, the refund will be processed in accordance with our Refund Policy.
Refund processing times may vary depending on the original payment method and financial institution.
If you have any questions about returns or exchanges, please contact:
Little Kurta
Email: saman@littlekurta.com
Phone: +92-3378907956
Address: Lahore, Pakistan
